Requests on your monday.com boards, not in your inbox.
Your AI agent takes requests on your website, WhatsApp and email, asks for the missing details and creates the item on the right monday.com board, with the conversation attached.
- Items on the right board
- Website, WhatsApp and email
- Set up with our team
The intercom in building B hasn’t worked since yesterday. Flat 2.04.
Thanks for letting us know. Is it the panel at the street door or the handset in your flat? Then I’ll pass it to the maintenance team.
The panel at the street door. Nobody can ring.
Item created in monday.com · Requests board, intercom building B
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The problem
Your team plans in monday.com. Requests arrive everywhere else.
Your team plans its work in monday.com, but requests still come in by phone, email and WhatsApp.
Someone has to turn each message into an item, fill in the columns and chase the missing details.
Meanwhile nobody sees what is open, and urgent requests wait in the same queue as the rest.
How it works
From message to item.
Your channels
- Website
Your AI agent
monday.com
- Item
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Step 1
We connect monday.com
During onboarding, we link your agent to your monday.com account and the boards you choose, with the access your admin approves.
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Step 2
Your agent collects the details
It asks what your team needs: address, problem, urgency and contact details, or budget and timing for a lead.
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Step 3
The item appears on the right board
With the details in your columns and the conversation attached.
What you get
Your boards, always up to date.
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Columns filled in
The details your team needs, in the columns you already use.
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One board per type of request
Leads, maintenance or questions: each lands on the board where it belongs.
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Every channel
Requests from your website, WhatsApp and email end up on the same boards.
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Day and night
Requests from the weekend are waiting on your board on Monday morning.
FAQ
Questions about monday.com.
- Which board does the agent use?
- The one you choose: a leads board in monday CRM, a service or maintenance board, or a different board per type of request.
- What do we need on the monday.com side?
- A monday.com account, the boards where items should land and an admin who approves the connection. You can withdraw access at any time.
- Which plan do I need?
- CRM and helpdesk integrations are part of the Advanced plan (€49 per agent per month, excl. VAT) and the Enterprise plan.
- Who sets it up, and is there a setup cost?
- Our team sets up the connection during onboarding, so you do not need a developer. We agree any one-time setup cost with you in writing before we start.
- Which details are sent to monday.com?
- The contact details and answers the agent collects, plus the conversation. You decide which questions the agent asks and which fields we fill in.
Ready when you are
Set it up today. It works tonight.
Your first agent is free for 5 days and live in minutes, with a chat bubble for your website.
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