Privacy policy.

Introduction

Welcome to not-a-bot.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website, use our AI agents or use our portal, and tells you about your privacy rights and how the law protects you.

Data we collect

We may collect, use, store and transfer different kinds of personal data about you, grouped as follows:

• Identity data: first name, last name, username or similar identifier.
• Contact data: email address and telephone numbers.
• Technical data: internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• Usage data: information about how you use our website, products and services.
• Marketing and communications data: your preferences for receiving marketing from us and your communication preferences.

Conversations with AI agents

When you chat with an AI agent, including the agent on this website, the conversation is stored so that the agent can answer you and so that the organisation behind the agent can follow up.

Each organisation chooses how long its agent keeps conversations. When that period ends, conversations are anonymised automatically. Every agent is labelled as an AI agent, and you accept the terms of the organisation before the conversation starts.

How we use your data

We only use your personal data when the law allows us to. Most commonly, we use it:

• to provide and maintain our service;
• to notify you about changes to our service;
• to provide customer support;
• to gather analysis or valuable information so that we can improve our service;
• to monitor the usage of our service;
• to detect, prevent and address technical issues.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know.

Data retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal, accounting or reporting requirements.

Your legal rights

Under certain circumstances, you have rights under data protection law in relation to your personal data, including the right to:

• request access to your personal data;
• request correction of your personal data;
• request erasure of your personal data;
• object to processing of your personal data;
• request restriction of processing of your personal data;
• request transfer of your personal data;
• withdraw consent.

Cookies

Our services use cookies and similar technologies to distinguish you from other users. This helps us to give you a good experience and to improve our services.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Contact us

If you have any questions about this privacy policy, contact us at privacy@not-a-bot.ai.