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Email

Your info@ mailbox, answered within minutes.

Your AI agent reads incoming email, replies from your own documents and website, and forwards what needs a person, with the context attached.

  • Works with your existing mailbox
  • Replies in the sender’s language
  • First agent free for 5 days
info@ · Mailbox AI agent · Online

Hello, can I still return my order after 20 days? The size does not fit. Order 10482.

Hello, yes: you can return items within 30 days. You will find the return form in your confirmation email. Shall I send you the link again?

Yes please, thank you.

Reply sent · Returns question, 2 minutes after receipt

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The problem

A full mailbox, and the same questions.

Opening hours, delivery times, returns, prices: most email to your general address asks something that is already on your website.

Someone sorts and answers it by hand, often a day later. In the meantime the customer has asked again, or gone elsewhere.

The email that really needs your team gets buried among the rest.

How it works

Your mailbox, with an agent on duty.

  1. Step 1

    Connect your mailbox

    Your agent listens to your existing info@ or support@ address. No new email provider needed.

  2. Step 2

    It replies from your knowledge

    Questions answered on your website or in your documents get a reply straight away, in the sender’s language.

  3. Step 3

    The rest goes to your team

    What needs a person is forwarded with a summary; different addresses can go to different agents.

What you get

Customer service that keeps up.

  • Your own address

    Customers keep writing to the address they know.

  • Grounded replies

    Answers come from your website and documents, not from guesswork.

  • Attachments read

    Attachments, including scanned documents, are read and taken into account.

  • See what people ask

    Conversations are sorted by subject, so you see what your customers ask most.

FAQ

Questions about email.

Do we need to change email provider?
No. The agent connects to your existing mailbox and replies from the same address.
Does the agent answer every email?
It answers what it can answer from your knowledge and forwards the rest to your team with a summary. Your rules decide the limits.
Can different addresses go to different agents?
Yes. Email to sales@ can go to your sales agent and email to support@ to your service agent.
Is this the same agent as on our website?
It can be. One agent, with one knowledge base, can answer on your website, on WhatsApp and by email.

Ready when you are

Set it up today. It works tonight.

Your first agent is free for 5 days and live in minutes, with a chat bubble for your website.

Scan to talk to our agent