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Integration · Odoo

Leads and tickets in Odoo, without copy and paste.

Your AI agent answers on your website, WhatsApp and email. Sales enquiries become leads in Odoo CRM, support questions become tickets in Odoo Helpdesk, with the conversation attached.

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  • Odoo CRM and Odoo Helpdesk
  • Website, WhatsApp and email
  • Set up with our team
Inès · Sales AI agent · Online

We run a garden centre in Namur. Can we sell your planters? What are your dealer terms?

Gladly. Our account manager sends the dealer terms after a short call. Roughly how many planters do you expect to sell per season, and how can we reach you?

About 200. Julie Lambert, julie@example.com

Lead created in Odoo CRM · Dealer enquiry, Namur

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The problem

Your business runs on Odoo. Your conversations don’t.

Quotes, orders and invoices live in Odoo, but the first conversation with a customer happens on your website, on WhatsApp or by email.

Leads and support questions are copied into Odoo by hand, or forgotten.

And your team answers the same product questions every day.

How it works

From conversation to lead or ticket.

Your channels

  • Website
  • WhatsApp
  • Email

Your AI agent

Odoo

  • Lead
  • Ticket
Conversations on your website, WhatsApp and email reach your AI agent, which creates leads in Odoo CRM and tickets in Odoo Helpdesk.

  1. Step 1

    We connect Odoo

    During onboarding, we link your agent to your Odoo database, with the access your admin approves.

  2. Step 2

    Your agent answers and sorts

    It answers product questions from your documents and website, and recognises sales enquiries and support requests.

  3. Step 3

    The lead or ticket appears

    A lead in Odoo CRM or a ticket in Odoo Helpdesk, with the conversation attached.

What you get

Odoo, from the very first question.

  • Leads in Odoo CRM

    Qualified enquiries with the conversation, ready for your sales team.

  • Tickets in Odoo Helpdesk

    Questions and defect reports, with the conversation and photos attached.

  • Every channel

    Conversations from your website, WhatsApp and email end up in the same Odoo database.

  • Room to grow

    Need products, prices or stock from Odoo in the conversation? That connection is part of Enterprise.

FAQ

Questions about Odoo.

Which Odoo plans work?
The connection uses the Odoo external API. On Odoo Online, that API is part of the Custom plan; One App Free and Standard do not include it. Running Odoo on Odoo.sh or your own servers? Tell us your version during onboarding.
Can the agent use our product data from Odoo?
Yes, on the Enterprise plan: we build that connection with you, for example for products, prices, orders or stock.
Which plan do I need?
CRM and helpdesk integrations are part of the Advanced plan (€49 per agent per month, excl. VAT) and the Enterprise plan. Product, price, order or stock data from your other Odoo apps is part of Enterprise.
Who sets it up, and is there a setup cost?
Our team sets up the connection during onboarding, so you do not need a developer. We agree any one-time setup cost with you in writing before we start.
Which details are sent to Odoo?
The contact details and answers the agent collects, plus the conversation. You decide which questions the agent asks and which fields we fill in.

Ready when you are

Set it up today. It works tonight.

Your first agent is free for 5 days and live in minutes, with a chat bubble for your website.

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